At Plantiva AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered plant identification and care platform.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- Plant Photos: Images you upload for AI plant identification
- Location Data: Geographic information (with your explicit consent) for local plant recommendations and weather-based care advice
- Usage Analytics: Data about how you interact with our app to improve AI services and user experience
- Device Information: Technical data about your device for app functionality and optimization
- Communication Data: Messages and feedback when you contact our support team
- Account Information: Basic profile data if you choose to create an account
2. How We Use Your Information
We use your information for the following purposes:
- Provide accurate AI plant identification services
- Generate personalized plant care recommendations and schedules
- Improve our AI botanist responses and machine learning models
- Send relevant plant care reminders and notifications
- Enhance app functionality and user experience
- Provide customer support and respond to inquiries
- Conduct research and development to improve our services
3. AI and Machine Learning
Important: Photos submitted for plant identification may be used to train and improve our AI models. We ensure that:
- No personal information is stored with plant images
- All data processing is conducted securely and confidentially
- Images are anonymized before being used for model training
- You can opt-out of contributing to AI improvement at any time
4. Location Data
With your explicit consent, we may use your location to provide enhanced services:
- Local plant species recommendations based on your region
- Region-specific care advice and growing tips
- Weather-based plant care reminders and alerts
- Seasonal care recommendations for your climate zone
Control: You can disable location access at any time through your device settings or app preferences.
5. Data Sharing and Third Parties
We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:
- Service Providers: Trusted partners who help us operate our services (with strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Research: Anonymized, aggregated data for scientific research and service improvement
- Business Transfers: In the event of a merger or acquisition (with continued privacy protection)
6. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Incident response procedures for security breaches
Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.
7. Data Retention
We retain your data only as long as necessary to provide our services:
- Account Data: Retained while your account is active
- Plant Photos: Deleted after AI processing (typically within 24 hours)
- Usage Analytics: Anonymized and retained for up to 2 years
- Support Communications: Retained for up to 3 years for service quality
Deletion: You may request deletion of your data by contacting us at rogierguirguis1@gmail.com
8. Children's Privacy
Plantiva AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately.
9. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Opt-out: Withdraw consent for certain data processing activities
- Objection: Object to processing of your data in certain circumstances
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending email notifications for significant changes
- Displaying in-app notifications
Continued use of Plantiva AI after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: rogierguirguis1@gmail.com
Response Time: We aim to respond to all inquiries within 48 hours.
This Privacy Policy is effective as of July 30, 2025. For the most current version, please visit our app or website.