Welcome to Plantiva AI! These Terms of Use ("Terms") govern your use of our AI-powered plant identification and care platform. By downloading, installing, or using our app, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Plantiva AI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
- You must be at least 13 years old to use our services
- If you are under 18, you must have parental consent
- You represent that you have the legal capacity to enter into these Terms
2. Description of Service
Plantiva AI provides AI-powered plant identification and care services, including:
- Plant identification through photo analysis
- Personalized plant care recommendations
- Care reminders and scheduling
- AI botanist assistance and Q&A
- Premium features through subscription services
Important: Our AI provides suggestions based on available data and algorithms. We recommend consulting with professional botanists or horticulturists for critical plant health decisions.
3. Subscription Terms
Plantiva AI offers premium subscription services with enhanced features:
Auto-Renewable Subscriptions
- Monthly Plan: $9.99/month
- Annual Plan: $59.99/year (equivalent to $5.00/month)
- Billing: Charged to your Apple ID account
- Renewal: Automatically renews unless cancelled 24 hours before current period ends
Premium Features Include:
- Unlimited plant identifications
- Advanced AI botanist consultations
- Personalized care calendars
- Disease and pest identification
- Priority customer support
- Ad-free experience
Payment and Billing:
- Payment is charged to your Apple ID account at confirmation of purchase
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the current period ends
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel subscriptions in your Apple ID Account Settings
4. Cancellation and Refunds
How to Cancel: Go to Settings > Apple ID > Subscriptions > Plantiva AI > Cancel Subscription
- You can cancel your subscription at any time through your Apple ID settings
- Cancellation takes effect at the end of the current billing period
- No refunds for unused portions of subscription periods
- You retain access to premium features until the end of your paid period
- All refund requests are handled by Apple according to their refund policy
5. User Responsibilities and Acceptable Use
When using Plantiva AI, you agree to:
- Provide accurate information when creating an account
- Use the service only for lawful purposes
- Not attempt to reverse engineer or tamper with our AI systems
- Not share or resell your account access
- Respect intellectual property rights
- Not upload harmful, offensive, or inappropriate content
Prohibited Activities:
- Attempting to hack, disrupt, or damage our services
- Using automated systems to access our services
- Sharing login credentials with others
- Uploading content that violates laws or regulations
- Interfering with other users' experience
6. Intellectual Property Rights
All content, features, and functionality of Plantiva AI are owned by us and are protected by copyright, trademark, and other intellectual property laws.
Our Rights:
- All AI models, algorithms, and software are our proprietary technology
- App design, interface, and user experience elements
- Plant care databases and recommendation systems
- Trademarks, logos, and branding materials
Your Rights:
- You retain ownership of photos you upload
- Limited license to use our services according to these Terms
- Right to export your personal data
7. Service Availability and Modifications
We strive to provide reliable service, but cannot guarantee uninterrupted availability:
- Services may be temporarily unavailable for maintenance
- We may modify features, pricing, or Terms with notice
- We reserve the right to discontinue services with 30 days' notice
- AI accuracy may vary based on image quality and plant species
8. Disclaimers and Limitations
Important Disclaimer: Plantiva AI provides AI-generated suggestions for informational purposes only. We are not responsible for plant health outcomes.
- AI identifications and care advice are suggestions, not guarantees
- We recommend consulting professional botanists for critical decisions
- Service provided "as-is" without warranties of any kind
- We do not guarantee specific results or outcomes
- AI technology is continuously improving but not infallible
9. Limitation of Liability
To the maximum extent permitted by law, Plantiva AI shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of plants, crops, or gardening investments
- Business interruption or loss of profits
- Data loss or corruption
- Third-party actions or content
Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.
10. Account Termination
Either party may terminate the relationship:
- By You: Cancel subscription anytime through Apple ID settings
- By Us: For violation of Terms, with notice when possible
- Effect: Loss of access to premium features and stored data
- Data: You have 30 days to export your data after termination
11. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction where our company is registered. Any disputes will be resolved through:
- Good faith negotiation as the first step
- Binding arbitration if negotiation fails
- Courts of competent jurisdiction as a last resort
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting updated Terms in the app
- Sending email notifications for significant changes
- Displaying in-app notifications
Continued use of Plantiva AI after changes constitutes acceptance of the updated Terms.
13. Contact Information
For questions about these Terms, subscription issues, or general support:
Email: rogierguirguis1@gmail.com
Support Hours: We aim to respond within 48 hours
Subscription Support: For billing issues, contact Apple Support
14. Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Plantiva AI.
These Terms of Use are effective as of July 30, 2025. For the most current version, please visit our app or website.
By using Plantiva AI, you acknowledge that you have read and understood these Terms and agree to be bound by them.